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| Impactful Victories, Member Testimonials & Ongoing Initiatives |
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| Dear Moneylifers, |
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| Greetings! Let me start with an email form Kiran Hegde that came in this morning and gladdened our hearts. |
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 "I am happy to inform you that the Insurance Ombudsman has awarded the ruling in my favor. Rather than saying I won this battle, I am proud to say that we have won this, and this 'we' stands for the unselfish support from the Moneylife Foundation Team. Special mention to Mr. Abhay Datar, whose yeomen service in this battle can't be expressed in words. Early in the case, the insurance company, through my agent, wanted to settle with an extra payment of Rs 12000 which was refused. Instead, now the forum awarded me Rs 20000 as full and final settlement. Thanks to the Moneylife Team, I will be receiving the extra compensation." |
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| Mr Hegde's effort with Mr Datar's support is exactly what Moneylife Foundation hopes to achieve in order to push for fair treatment of consumers and better grievance redress. It requires dogged effort and we hope more of our members help score innumerable small victories to help consumers win the big war. |
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| As the email points out, the choice was to settle the matter out of court, or as Mr Datar recommended, continue the fight at the insurance ombudsman's office. It took seven long months, but led to success and a suitable compensation. |
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| You too can benefit from the selfless service and immense knowledge of our experts by using our free weekly counseling and our Helplines. If you are in Mumbai, take an appointment for a face-to-face meeting at our new office; or, you can seek guidance on phone, zoom call or by posting your query through the helpline. Remember, the more details you provide the better will be the guidance. |
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| Bank Charges and Transmission Woes: Where are the Women and Gen-X? |
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| I have often said, consumers with savings are not a vote bank, so our issues will only be addressed through persistent efforts, data and detailed studies to present facts and alternatives. We are engaged in two such efforts at the moment and are in the process of gathering data. |
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 As the We are happy with the response to our study on asset transmission, but there isn't enough data on experiences with capital market institutions – mutual funds, depositories, registrar and transfer agents etc. We are especially keen to know if SEBI's recent efforts to streamline processes has worked and if anyone of you have used the death registry in the past month. Please do take the survey and share it with friends to help us gather more information– https://www.surveymonkey.com/r/asset_transmission. If you would like to get a link on Telegram or Whatsapp, please do drop us a message there. |
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 Our study on bank service charges also has over 1000 responses, but guess what, there are hardly any women and gen-Xers making the effort. Do bank charges not worry you? We need to hear your voice. May I request all readers to share the survey with young professionals and women so that we get better feedback. Here is a link to the survey: https://www.surveymonkey.com/r/bankchargessurvey. |
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| But please help spread the word through WhatsApp, Telegram, Facebook, Instagram, LinkedIn or whatever is your favourite social media application. We would be happy to facilitate it. |
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| Join us on WhatsApp and Telegram |
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| We are slowly realizing that most members find it easier to access information on whatsapp/telegram etc. If you are not already on our lists, please click on this link to join– https://api.whatsapp.com/send/?phone=917045156415&text=Hi%21+Please+add+me+ to+your+broadcast +lists+and+make+me+a+member.&app_absent=0 and follow our Telegram channel here – https://telegram.me/moneylife_foundation. |
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| Check our Free Helplines and Guides or Templates as well as our YouTube Channel, where you will find a wide repository of videos on various topics. |
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| Video recordings of all our webinars are available on our YouTube channel and will come to your inbox regularly if you hit the subscribe button. But if you want to be notified about future events through our mailing list, you do need to be a member. |
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| File your RTI Applications with Expert Guidance |
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| RTI Advice App पर विस्तृत गाइड से विशिष्ट उपयोग के मामलों के लिए आरटीआई आवेदन दाखिल करने का तरीका जानें। हिंदी और मराठी भाषाओं में उपलब्ध। |
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| Many of you are already aware of our 'RTI Advice' app, which was launched for both android and iOS devices a year ago. The app helps you get expert advice on your RTI queries in any language or format (text, audio or video) and access to over 900 queries that are already asked and answered by our 14 highly regarded RTI experts. |
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| We have user guides for you in English, Hindi and Marathi! Download the app or access the guides from our website here. |
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| Moneylife TV & Helplines |
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| Financial Literacy Videos in Indian Languages: |
- Credit cards
- Online frauds
- Fallacy of gold loans and more in Marathi, Gujarati, Punjabi and Tamil, all on our YouTube channel (https://www.youtube.com/moneylifetv).
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| Get guidance and counselling through our Legal Helpline or Credit Helpline. |
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| Sucheta Dalal |
| Founder-Trustee, Moneylife Foundation |
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| Trustees: TS Krishnamurthy, Walter Vieira, Sucheta Dalal, Debashis Basu. | | | | Moneylife Foundation is registered with the Charity Commissioner of Mumbai, is an Affiliate member of OECD's International Network on Financial Education, is a Supporter Member of Consumers International, Development Partner of Advocates for International Development (A4ID), and is a winner of the 10th MR Pai Memorial Award. | | |  | | | | Donations are eligible for tax benefits under Sec 80G of the Income Tax 1961 (50% tax exemption) and MLF is registered under the Foreign Contribution (Regulation) Act, 2010. 80(G) Reg No: DIT(E)/MC/80G/685/2010-11 dated 7.2.11 effective 8.+9.2010 | FCRA Registration No: 08378138  | | | |
